Answers to common questions about our smart home, lighting, home theater, WiFi and business IT services. Don’t see your question? Call or text (570) 392-9361.
We serve homes and businesses within about 50 miles of Kingston, PA (ZIP 18704), including Luzerne, Lackawanna and Wyoming counties and communities in Carbon, Monroe, Columbia, Sullivan, Wayne, Schuylkill, Susquehanna, Bradford, Pike and neighboring counties. See our full service area.
We’re available Monday through Friday, 8:00 AM to 4:00 PM. Call or text (570) 392-9361 or email services@webfixnow.com.
Yes. WebFixNow is fully insured.
Request a free quote online or call or text (570) 392-9361. We’ll follow up to go over the details and give you a clear quote before any work begins.
No. If you already have devices, we’ll install and set them up. If you don’t, we’ll recommend options that fit your home, your budget and the devices you already use.
Yes. Along with residential smart home, lighting, home theater and WiFi work, we provide managed IT, cybersecurity, communications and business automation services.
Most wired video doorbells use your existing doorbell wiring and chime. We check your doorbell transformer and chime during the visit and let you know if anything needs to be updated before installing.
We set devices up in the manufacturer’s app and connect them to Amazon Alexa, Google Home or Apple Home, depending on what you use and what the device supports.
Yes. We set up hubs, routines and automations — for example, turning on lights when a camera detects motion or locking the door at bedtime.
Yes. Before we leave, we walk you through each device and app so you’re comfortable using your system.
Low-voltage LED lighting runs on 12 or 24 volts of DC power supplied by a dedicated power supply (driver), instead of standard household voltage. It’s commonly used for strip lighting, under-cabinet, cove, stair and landscape lighting.
Yes. RGB and RGBW LED strips can display millions of colors, and tunable-white strips can shift from warm to cool white.
Yes. We install permanent roofline and eave lighting that you can set to any color or pattern from your phone — for holidays, events or everyday use.
Yes. Where possible we use in-wall cord concealment and power relocation kits. If in-wall routing isn’t possible, we use neat on-wall raceways.
Often, yes. It depends on the wall construction, heat from the fireplace and viewing height. We’ll look at your setup and let you know the best option.
Yes. We install indoor or outdoor over-the-air antennas for free local channels and set up streaming devices for everything else.
Mesh WiFi uses several units placed around your home that work together as one network, giving more consistent coverage than a single router.
Not always. Sometimes better placement or settings make a big difference. If your router is outdated or can’t cover your home, we’ll recommend an upgrade.
We set strong passwords, use current WiFi encryption, update firmware and can create separate networks for guests and smart devices.
We can estimate, manage, implement, deploy and administer IT systems on your behalf — from planning new technology to keeping existing systems running.
Yes. We review your web, internet and telephone service providers and recommend changes for savings and better efficiency.
We’re happy to help. Call or text us, or send a request and we’ll get back to you during business hours.
