Legal

Privacy Policy

How WebFixNow collects, uses and protects your information.

Last updated: October 25, 2026

WebFixNow (“WebFixNow,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit webfixnow.com, contact us or use our services, how we use it, and the choices you have. If you have questions, contact us using the details at the end of this policy.

Information we collect

Information you give us. When you request a quote, call, text or email us, you may provide:

Your name, phone number and email address
Your town or city and whether the request is for a home or business
The services you’re interested in, your preferred contact method and details about your project
Any other information you choose to include in a message, call or text

Information collected automatically. When you submit our online quote form, our website records basic technical details with your submission, such as your IP address, browser type and the page you submitted from. Like most websites, our web server also keeps standard access logs (for example IP address, browser type and pages requested) for security and troubleshooting.

Information from service visits. When we install or support technology at your home or business, we may record details needed to do the work, such as the devices installed, network names and account or configuration notes you share with us.

How we use your information

To respond to your questions and quote requests
To schedule, perform and follow up on installation and support services
To communicate with you by phone, text or email about your request or service
To keep business records, such as quotes and invoices
To protect our website and business from spam, fraud and misuse
To comply with legal obligations

Text messages

If you text us or ask us to contact you by text, we’ll use your phone number to reply and to communicate about your request or service. We don’t send marketing text messages without your permission. Message and data rates may apply. You can ask us to stop texting you at any time by replying STOP or telling us.

Cookies and tracking

We do not use advertising cookies or third-party tracking pixels, and we do not currently use website analytics. Our website may use cookies that are strictly necessary for it to function. Our website fonts are hosted on our own server, so loading our pages does not send your information to a third-party font service.

How we share information

We do not sell or rent your personal information. We share it only:

With service providers who help us run our business, such as our website host and email provider, and only as needed to provide their services to us
With manufacturers or service providers when needed to set up, register or support products you ask us to install
When required by law, or to protect the rights, property or safety of WebFixNow, our customers or others
With your consent or at your direction

How long we keep information

We keep personal information only as long as needed for the purposes described in this policy, including providing service, keeping business and tax records, and resolving disputes. Quote requests that don’t lead to a job are deleted when no longer needed.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted (HTTPS) connections to our website. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing services@webfixnow.com or calling (570) 392-9361. We may need to keep certain information when required for legal or business record-keeping purposes.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Links to other websites

Our website may link to other websites, such as device manufacturers. We aren’t responsible for the privacy practices of those websites, so please review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page.

Contact us

WebFixNow
Serving Northeastern Pennsylvania
Phone/text: (570) 392-9361
Email: services@webfixnow.com